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Our award-winning App
Enhanced App for 2024

citizenAID has greatly enhanced its smartphone app to include information on both vehicle and acid attacks, alongside shooting, stabbing and bombing incidents.


There is also guidance for what to do on encountering an unattended item in a public place. This guidance also supports the response of staff who work in these areas where unattended items are a common occurrence.


The app is a step-by-step guide on how the public can act to stay safe and save the lives of the injured.


There is clear and simple direction on how to prioritise the injured, how to deal with life-threatening bleeding, and how to communicate with the 999 services in a structured way using the mnemonics SLIDE and MIST.


There is now a function that links the user to their phone to dial 999 when prompted to call the emergency services. 

Tim Hodgetts, co-Founder of citizenAID, commented;


“Since citizenAID was launched in 2017, we witnessed an unfortunate surge in deliberate attacks. Some of these have used acid or vehicles to create harm and we have been determined to ensure that our advice was extended to involve these threats. The new version of the app is also even simpler, making greater use of icons over text, which we believe increases its utility in a crisis, extends its accessibility, and supports its ability to be more easily translated.”

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Free to Download


Simply download the free, no ads citizenAID App from either Google Play or Apple app Store.

The citizenAID app will reduce the anxiety from difficult decision making in an unfamiliar situation.


Follow the logical steps to do the right things in the right order. Stay safe and help us... to help you... to save lives. 


The citizenAID app is free to all and is designed initially for use in the UK. Access is left open internationally for the wider public good, but recognising there is detail that relates only in the UK (such as the emergency services phone number). Additional country versions will be developed dependent on demand.


A US version is available and you can also access the international page from the menu above. 


Keep in touch with us via twitter or facebook @thecitizenAID

Collaboration with St John Ambulance

The citizenAID team are thrilled to be collaborating with St John Ambulance.


Dr Lynn Thomas who is the medical director for St John Ambulance has worked hard with her senior leadership team to adopt and integrate the principles of citizenAID for all the volunteers of St John Ambulance.


More exciting developments to follow.

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